We have a 24 hour cancellation policy. If you are unable to provide this notice, we will charge you in full for the missed appointment if we are unable to fill the spot. We often have a waiting list and if given enough notice, we can fill the appointment. If you have an emergency, please let us know so that we can treat your specific situation with personal attention. We do not consider work conflicts to be emergencies. This cancellation policy is necessary for our small business to continue to serve our clients in need of treatment, and also to make our services a feasible career for our practitioners. The practitioners practice a maximum of 4 – 5 hours per day so that you can be sure to get high quality treatment and so that they can stay healthy and injury free. One missed appointment out of 5 appointments has a significant financial impact. Please call the clinic to cancel an appointment. Thank you for understanding.